Contact
Jow-Wow is an independent online-only retailer. We are a sole proprietorship owned and operated by Joseph McCracken in Villa Park, Illinois, United States. We do not run a public storefront or showroom, so every customer enquiry is handled directly by us over email or phone.
Business name: Jow-Wow (sole proprietor: Joseph McCracken)
Business address: 738 South Illinois Avenue, Villa Park, IL 60181, United States
Email: support@jowwow.com
Phone: +1 630-296-6944
Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM US Central Time
Email is the fastest and most reliable way to reach a real person. We answer every message within 1 to 2 business days, Monday to Friday. If you are writing about an existing order, please include your order number so we can pull it up straight away.
You can also use the form below and it will reach the same inbox. For delivery times and shipping costs, see our Shipping Policy. For returns, see our Return and Refund Policy. Both are linked at the bottom of every page.